Thank you for shopping at wwwshivam.com. We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied, we’re here to help.
1. Return PolicyYou may request a return within 2 days of receiving your product.To be eligible for a return:The item must be unused, in its original condition, and in the original packaging.You must provide a valid proof of purchase (order number or receipt).Return requests must be submitted within 48 hours of delivery.❗ Returns requested after 2 days will not be accepted.
2. How to Request a ReturnTo initiate a return, please contact us at:📧 shivamkumarchouhan2007@gmail.comInclude your order number, reason for return, and clear photos (if applicable).Once your return is approved, we will provide instructions for shipping the product back.
3. Refund PolicyOnce we receive and inspect the returned item, we will notify you of the status of your refund.If approved, your refund will be processed and credited within 5–7 business days to your original payment method.You will receive a confirmation email once the refund has been initiated.⏳ Processing time may vary depending on your bank or payment provider.
4. Non-Returnable Items
The following items are non-returnable and non-refundable :
Customized or made-to-order products
Items returned in used or damaged condition
5. Shipping Costs Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Replacement/Exchange Deliveries will be done within 5-7 Business days.
Original shipping charges (if any) are non-refundable.
6. Contact Us If you have any questions about our return or refund policy, feel free to reach out:📧 shivamkumarchouhan2007@gmail.com